FAQ - good to know

  • To get your vacation off to a relaxed start, our prudent bellboys will help you with your luggage.

    You are welcome to load and unload your luggage in the driveway, then we ask you to park your vehicle in one of the marked parking spaces.

    Our locked luggage room is available for your luggage on the day of arrival and departure.

  • Your designer room will be available to you from 03.00 om on the day of arrival.

    We kindly ask you to vacate the room by 11:00 am on the day of departure and to leave by 12:00 noon at the latest.

  • Your "Escape from everyday life" starts directly on our website, with many advantages through direct booking:

    "Best Price Guarantee" for direct bookings, our room rate already includes a 10% discount on the online season rates

    "Stay flexible!" - Cancellation free of charge up to 10 days before arrival. (our standard cancellation conditions)

    "Carefree booking" - with the scalaria sunset wing club travel protection (up to 48 hours before arrival). Simply book your stay with our carefree package, which is 7% of the booking amount (min. 55€) and you can cancel free of charge up to 48 hours before arrival.

    Better informed about our "Packages" & package deals with attractive combination offers

  • There are 2 charging stations available at the entrance to the scalaria sunset wing. Please let our bellboys in front of the house know, they will take care of a charging slot for your car and inform you about the costs.

    >> Sie können Ihr Auto für max. 3 Stunden laden; danach bitten wir Sie, Platz für das nächste Fahrzeug zu machen, es werden einmalig 20€ verrechnet<<

    As the hotel access road is also a fire department access road, we ask for your understanding that we will take care of your car keys during the loading time.

    If a longer loading time is required for the journey home, please let the bellboys or reception know in advance so that a slot can be reserved for you the night before departure.

  • Would you like to make someone happy?

    Contact our Welcome Desk and we will be happy to send you a voucher for your loved ones ....

    We kindly ask you to show your voucher at the time of booking, at the latest at check-in.

  • We ask for your understanding that pets are not allowed in the scalaria sunset wing or anywhere else on the premises.

  • At the sclaria sunset wing, all rooms are equipped with modern air conditioning for your comfort. In addition, you can rest assured that our operation is CO2-neutral thanks to the use of heat pumps for efficient energy production. So you can enjoy your stay to the full and contribute to sustainability at the same time.

  • Stay up to date with the scalaria sunset wing newsletter! Receive exclusive offers and exciting updates on our opening hours and entertainment program. Register now to become part of our community and never miss any news. Immerse yourself in the world of the scalaria sunset wing and experience unforgettable moments.

    Registration scalaria sunset wing newsletter

  • The local tax (overnight stay tax) of currently EUR 2.40 per person and night is not included in the room price and will be added to your bill on departure.

    Young people up to the age of 15 are exempt from the local tax.

  • Hotel guests:

    A limited number of parking spaces are available at the scalaria sunset wing parking lot "P6" at a rate of EUR 10.00 per day | vehicle

    Parking the vehicle only with a valid ticket

    Address: Markt 69, 5360 St. Wolfgang

    Public parking spaces are also available within walking distance (multi-storey parking lot or parking lot "Zentrum P3") at EUR 13.60 per day | vehicle.

    You are welcome to use our shuttle service.

  • For safety reasons, only hotel guests are allowed in the scalaria sunset wing area.

    Hotel guests are requested to carry their room card as verification of their stay and to show it on request.

  • Our small but nice garage is available for cyclists to park and charge their bicycles. We ask you to bring your own bicycle lock.

    We will be happy to help you find a parking space in the area for your car.

  • At our scalaria beach you have the possibility to place your SUP.

    Here we ask you to bring your own lock. Or you can ask at the welcome desk to rent a lock.

  • Whatever our guests need - Whenever, whatever our welcome desk is always available for you.

    +43 6138 8000

    welcome@scalaria.com

  • Our super-fast WLAN is available to our guests free of charge throughout the scalaria sunset wing.

    WLAN: event21 | no password | 100 MBit download

  • The safe place for your valuables - located in your room for free use.

    The hotel accepts no liability for items that are not locked in the safe.